We’re sorry to see you go! 🐰 If you’ve decided to delete your account, here’s everything you need to know first.
Before you delete
Deleting your account is permanent and can’t be undone. Once it’s gone:
Your ResearchRabbit account will be permanently deleted
All your saved papers, collections and notes will be removed
You’ll lose access to your account straight away
📌 Want to keep a copy of your work? Export your collections as BibTeX, RIS or CSV before you delete, so you can take your papers into Zotero, Mendeley, EndNote or another tool. Here’s how to export your collections.
Just want to stop paying?
If you only want to stop your subscription, you don’t need to delete anything. You can cancel ResearchRabbit+ instead. All your papers, collections and notes will stay safe if you ever want to come back to our premium tier.
How to delete your account
Click your profile icon in the top right corner
Select Profile
Click Delete Account
In the confirmation window, type Delete my account
Click Permanently Delete My Account
That’s it. Your account will be deleted and you’ll be signed out.
Common Questions:
Can I get my account back after deleting it?
No. Deleting your account is permanent, and we can’t restore your papers, collections or notes afterwards. If you think you might want them later, export your collections before you delete.
I have RR+. Do I need to cancel my subscription first?
To make sure you aren’t charged again, we recommend you cancel your RR+ subscription before deleting your account.
I can’t sign in. Can you delete my account for me?
Yes. Email us at support@researchrabbit.ai from the email address on your account, and we’ll take care of it for you.
Can I ask you to delete my personal data?
Yes. Email support@researchrabbit.ai with your request, and we’ll delete your account and the personal data linked to it.
Need a hand?
If anything doesn’t work as expected, or you’d like to talk it through first, message us via Support Chat in the app or email support@researchrabbit.ai. We’re always happy to help.