Stuck on something, or just have a question? We're here to help. 🐰 You can get support any time, right inside ResearchRabbit.
Get help inside ResearchRabbit
Click your profile icon at the top right of ResearchRabbit.
Choose Support Chat.
Search our guides, or choose Ask a question to chat with us. You can also create a ticket if you'd like us to follow up by email.
💡 Our support assistant can answer most questions straight away, any time of day. If it can't help, just ask for the team and we'll get back to you.
Browse our guides
You'll find step-by-step guides in our help centre, and short videos in our tutorials. You can also open the guides from the Guides link in your profile menu.
Can't sign in?
If you can't get into your account, you can still reach us using our support form.
Common questions
How quickly will I hear back?
Our support assistant replies straight away. When you ask for the team, the chat shows how soon we usually reply.
Where can I find my past conversations?
Open Support Chat from your profile menu and choose Messages. You’ll see all your conversations with us there, including any replies.